Trusted workforce governance and industrial support since 1996
Medakom Sdn. Bhd., established in 1996, provides compliant, reliable, and sustainable workforce solutions that support the growth of Malaysia’s key industries. We deliver integrated manpower, outsourcing, workforce management, and industrial support services across construction, logistics, plantation, timber, manufacturing, and cleaning sectors throughout Peninsular Malaysia, Sabah, and Sarawak.
Through strong governance, disciplined operations, and responsible workforce management, Medakom is committed to helping organisations achieve productivity, compliance, and long‑term operational stability while safeguarding the welfare and dignity of every worker under our care.
Medakom Sdn. Bhd., established in 1996, is one of Malaysia’s long‑standing workforce management and outsourcing companies with a proven legacy of operational stability and regulatory compliance. For nearly three decades, Medakom has supported organisations across construction, logistics, plantation, manufacturing, timber, and industrial support sectors through structured manpower deployment and disciplined operational governance.
Our operations are anchored on documentation integrity, transparent reporting, and consistent field supervision. Every workforce assignment is managed through established SOPs, compliance‑aligned processes, and digital monitoring systems that ensure alignment with Malaysian labour, immigration, and safety regulations. This disciplined approach has enabled Medakom to maintain reliability, reduce operational risk, and deliver predictable outcomes for clients across diverse industries.
With 28 years of continuous service, Medakom has grown into a trusted partner for organisations seeking stable workforce solutions, responsible leadership, and long‑term operational support. We believe that sustainable results come from structured management, strong governance, and a commitment to workforce welfare. Through continuous improvement and strategic partnership engagement, Medakom remains dedicated to creating lasting value.
To be a leading and trusted workforce management and outsourcing partner, delivering structured, compliant, and sustainable manpower solutions that strengthen industries, support business growth, and create meaningful impact for communities across Malaysia.
Deliver professional manpower and workforce management solutions in full compliance with Malaysian labour, immigration, and regulatory requirements.
Support clients through efficient workforce deployment, operational excellence, and disciplined supervision to enhance productivity and performance.
Build long‑term partnerships founded on trust, integrity, transparency, and consistent service excellence.
Safeguard the welfare, wellbeing, and dignity of every worker under our management while promoting sustainable workforce practices across Malaysia’s key industries.
Integrity
We uphold honesty, accountability, and ethical conduct in every aspect of our operations, ensuring trust and transparency with clients, partners, and workers.
Compliance
We operate with strict adherence to Malaysian labour, immigration, and regulatory requirements, maintaining disciplined documentation and governance standards.
Reliability
We deliver consistent, dependable, and well‑supervised workforce solutions that support operational stability and long‑term client success.
Respect
We safeguard the welfare, wellbeing, and dignity of every worker under our management, promoting fair, responsible, and humane workforce practices.
Excellence
We strive for continuous improvement, operational efficiency, and service quality to strengthen client performance and industry competitiveness.
Sustainability
We support responsible workforce strategies that contribute to safe workplaces, resilient operations, and sustainable growth across Malaysia’s key industries.
Medakom Sdn. Bhd. operates under a disciplined governance framework that aligns with Malaysia’s labour, immigration, and regulatory standards. Our workforce management practices are supported by structured SOPs, documentation integrity, and transparent reporting to ensure every operation remains compliant, safe, and responsibly managed.
We adhere to the following regulatory and governance requirements:
Our commitment to governance ensures ethical conduct, regulatory alignment, and operational accountability across all workforce deployments. We prioritise the welfare, safety, and fair treatment of every worker under our care while maintaining the highest standards of professionalism for clients and industry partners.
For more than three decades, Mr. Andrew Chong has been deeply involved in workforce management, industrial operations, and business leadership across Malaysia. His experience spans multiple sectors, and throughout this journey, one principle has remained constant: people are the foundation of every successful organisation.
Under his leadership, Medakom is committed to delivering workforce solutions built on integrity, accountability, professionalism, and operational excellence. His approach combines disciplined workforce management, regulatory compliance, and responsible leadership to ensure that every client receives dependable, structured, and sustainable support.
As industries continue to evolve, Mr. Andrew remains focused on strengthening workforce capabilities, maintaining the highest standards of governance, and creating long‑term value for clients, employees, and business partners. His vision extends beyond meeting operational requirements, he is dedicated to developing a skilled, responsible, and future‑ready workforce that supports Malaysia’s continued growth and competitiveness.
Mrs. Shella Chong serves as the Group Executive Director of Medakom Group of Companies, bringing multi‑sector leadership experience across manpower operations, cross‑border education compliance, and sustainable forestry management. She oversees HR governance and multi‑site workforce deployment for 50–120 employees across logistics, quarry, palm oil, manufacturing, and forestry contracts. Under her leadership, Medakom strengthened audit readiness and reduced administrative errors by 20–30% through structured SOPs, disciplined documentation controls, and digital reporting systems.
She also leads documentation and compliance for 250–300 Australia Work‑Based Learning (WBL) pathway students annually through AM EDU Resources Group. Her implementation of a Genuine Student pre‑screening checklist significantly improved documentation accuracy and reduced correction cycles by approximately 40% across stakeholders, enhancing processing efficiency and regulatory alignment.
Academically, Shella holds a Master of Digital Transformation (MDT) from European International University, Paris, awarded with Distinction through a rigorous Validation of Acquired Experience (VAE) Assessment that recognised her operational leadership at academic level. She is currently pursuing an MBA dual award with University of Malaya–Wales and a Doctor of Business Administration (DBA) with the International Business Academy of Switzerland.
Her executive development includes the Oxford Women’s Leadership Development Programme at Saïd Business School, University of Oxford, and advanced executive AI modules with the Harvard Business School AI Institute and Harvard Digital Data Design Institute (D³), covering generative and agentic AI, product management, data science, finance, HR, marketing, and strategy. She has also strengthened her legal literacy through the Professional Certificate in Paralegal Studies (Civil) with Universiti Malaya (UMCourse/UMCCed), enhancing her capability in civil procedure, documentation governance, compliance, and contract interpretation.
Recognised for governance discipline, documentation excellence, and stakeholder coordination, Shella combines academic rigour, legal awareness, and digital transformation capability to build organisations that are structured, compliant, and future‑ready.
Group Executive Director - Medakom Group of Companies
Oversees HR governance and multi‑site workforce deployment for 50–120 employees
Leads manpower operations across logistics, quarry, palm oil, manufacturing, and forestry
Established structured SOPs and documentation controls across all departments
Reduced administrative errors by 20–30% through digital reporting and audit‑ready systems
Manages recruitment governance, contract compliance, and operational risk management
Coordinates stakeholders including contractors, clients, regulators, and internal teams
Drives organisational structure, governance discipline, and digital transformation initiatives
Developed Genuine Student pre‑screening checklist reducing correction cycles by ~40%
Oversees documentation governance for 250–300 Australia WBL pathway students annually
Manages visa compliance, regulatory alignment, and cross‑border documentation standards
Coordinates with Australian education partners, training providers, and compliance bodies
Leads digital workflow optimisation for student processing and documentation accuracy
Oversees field deployment, contractor coordination, and environmental documentation
Ensures compliance with forestry standards, land management requirements, and safety SOPs
Implements structured reporting and digital monitoring for forestry operations
Builds governance‑driven, environmentally aligned operational frameworks
Medakom maintains strong financial backing with multiple credit facilities and fixed assets to support long-term manpower deployment, payroll stability and operational commitments.
| Source / Facility | Amount | Description |
|---|---|---|
| AmBank Berhad | RM 1,700,000 | Term loan / overdraft facility |
| CIMB Bank | RM 738,000 | Term loan |
| MAAX Group | RM 2,000,000 | Overdraft collateral facility |
| General Reserve Fund | RM 2,000,000 | Director fund (fixed deposit) |
| BHIC Technologies | RM 5,000,000 | Construction subsidiary standby fund |
Fixed Assets: Commercial Shop Lot (4 Levels) — RM 2,000,000+
Medakom collaborates with leading Malaysian organisations across manufacturing, logistics, aviation, F&B, electronics, engineering and industrial sectors. Below are selected clients we have served.
PT 12993-1, Jalan BBN 1/7D,
Putra Indah, Putra Nilai,
71800 Nilai, Negeri Sembilan, Malaysia
Lot 42, Second Floor, Block E,
Lorong Plaza 333-6, Plaza 333,
89500 Penampang, Sabah
Danum Sinar Land, Lakin / Klayan Estate,
96900 Balaga, Kapit, Sarawak
Email:
info@medakomhq.com.my
ceo@medakomhq.com.my
hr@medakomhq.com.my
medakomsdnbhd@gmail.com
Website:
www.medakomhq.com.my
Phone: +6011 2886 8851
Business Hours:
Monday – Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 4:00 PM